Terms & Conditions

Welcome to Metropolitan Stays – Where Your Journey Begins

These Terms & Conditions ("Terms") govern your access to and use of metropolitanstays.site, including any bookings or services offered through our platform. By using our site, you agree to these Terms in full. If you do not agree, please do not use our services.

1. Use of the Website

You agree to use our website only for lawful purposes and in a way that doesn’t infringe on the rights or limit the use of others. You must be at least 18 years old to make a reservation through Metropolitan Stays.

2. Booking & Payments

When you book accommodation via our site:

• Accuracy of Information: You agree to provide correct, up-to-date details during the booking process.
• Payment Terms: Full or partial payment may be required to confirm your booking. Payment methods and cancellation policies may vary by property.
• Confirmation: You will receive a confirmation email once your booking is successfully processed.
• 3. Cancellations & Modifications
• Each hotel or partner property may have its own cancellation policy. These terms will be visible before you confirm your booking. It is your responsibility to review them carefully. Any changes or cancellations must be made according to the specific property's terms.

4. Your Responsibilities

By using Metropolitan Stays, you agree to:

• Follow all rules and guidelines set by the accommodation you book
• Provide truthful information during the reservation process
• Not misuse the website in ways that could harm our platform, services, or other users

5. Limitation of Liability

While we strive to provide accurate information and smooth functionality, we cannot guarantee that all content is always complete or error-free. Metropolitan Stays is not liable for:

• Any losses resulting from booking errors outside of our control
• Changes, delays, or issues caused by third-party hotel providers
• Technical problems or temporary unavailability of the website

Use of our services is at your own risk.

6. Intellectual Property

All content on metropolitanstays.site, including logos, visuals, and written material, is owned by Metropolitan Stays or licensed to us. You may not copy, distribute, or use any content without prior written permission.

7. Third-Party Links

Our website may contain links to third-party services or platforms. We are not responsible for the content, privacy policies, or practices of these external websites.

8. Changes to These Terms

We may update these Terms at any time to reflect changes in our services, technology, or legal requirements. Continued use of the site after updates means you accept the revised Terms.

9. Contact Us

If you have any questions about these Terms or need assistance, feel free to contact us: 

📧 [email protected] 

📞 +44 20 7946 0852

By using our website and services, you confirm that you’ve read, understood, and agreed to these Terms & Conditions.